Testimonials

A huge thanks!

"A huge thank you and thumbs up to Kate, Ryan, Jamie and the team of Parravans in Heatherbrea Newcastle. It is always a pleasure to catch up with these guys everytime we call in for a service.

We are so pleased with the quality of service work they provide on our van and the customer service.

12 months ago today we became a Retreat caravan owner and we are so happy we made that decesion"

- Mark Minett

15 November, 2019

Very Satisfied with Rating 10/10

We are more than happy to say that we were very satisfied with all our dealings with your each member of your company. We would give you a rating of 10/10. Thank you.

Tom and GIlda Hojer

13th May 2020

Great Service!

Ryan, you are fantastic! Great service, and he knows his stuff.

We are loving our new Eternity!

Many thanks to all that served us!

Andrew Taylor

6th May, 2020.

Our First Trip Away

The Candlish Family

Over The Moon!

We are over the moon with our new Retreat Caravan so a big thanks to all the staff at parravans Newcastle. We really appreciate Jen with all her assistance during the past few months and the handover with Ryan last Friday was great.  Full of info and tips. 

We will stay in touch and will call in again to purchase some more accessories down the track and we will join the retreat Facebook group. 

Kind regards, Brett and Jenny Woodman.

Thanks Ryan. He certainly knows his vans!

I am a member of Retreat Caravans Family group on FB, it is a place where members can share everything caravans. The site often has caravan owners needing answers. I cannot give enough credit to Ryan Blume of PARRAVANS NEWCASTLE for his dedication to assist people & fixing problems. I'm sure this is in his nature to help. I don't know him personally, but he certainly knows his vans.

Carolyn Sutherland

10th February, 2020.

Love It!

We have just had our first weekend away with our Eternity Monument and absolutely love it. Thank you to all the staff at Parravans Newcastle.

- Michelle Pryse-Jones

15 September 2019.

Fantastic staff!

The after sales service on our new Eternity has been great. From the first moment when the fridge wiring had to be fixed, we have been back in twice for a 1,500 klms service and some minor adjustments after our latest 3,500klms trip. Ryan has been amazing in his knowledge, advice and ability to make the necessary adjustments in a short space of time. The caravan is therefore a dream to tow, fun to live in and always knowing if anything does need fixing there are people with the knowledge to do so.

We just wanted to say a huge thank you to you and your team for assisting us last week with delivery of our Fraser 219B and for attending to the minor warranty issues on Friday for us. Much appreciated that you guys went out of your way to assist us straight away, without having to return at a later date for the warranty work, saving us an 8-hour round trip.

Your handover at delivery was excellent and informative and we are relatively comfortable in using most of the things we need for now :-)

Hastle Free

Dear Business Owner/Director,

We are writing this email to say thank you to Retreat Newcastle, but particularly Ryan Blume, Service Dept.

Recently travelling to Shepparton, we called into Retreat Newcastle as our fridge wasn't working.

Ryan had a quick look, diagnosed problem and rang Dometic and Repairer in Shepparton so part can be delivered on time.

Thank you for going out of your way… You have been fantastic, thanks Ryan.

David Walker

Absolutely Stoked!

Thanks Team, especailly Ryan, Kate and Jen. We are absolutely stoked in our new Van, second trip so far and everything was awesome. Cheers to many more to come.

- Nat Larosa

16 September 2019

Thank You!

Thank you to everyone at Parravans who looked after us purchasing our new Eternity Caravan. Such an amazing place full of good people who want to look after you, and do the right thing by you. We love our caravan; it's spacious, it's built with quality, and is the best investment we have made.

- Karen Bosworth

16 September, 2019

Massive thanks!

"Massive thanks to Ryan, had a drama with our hot water system spoke to Ryan and within minutes he had it all sorted and running perfectly, his service and communication is outstanding going way above and beyond to get our problme fixed straight away. 

Will be definately going back to see him if we ever have another drama or service !!!!

- Ty Cameron

16 November, 2019

Thanks!

"Txs to Mick and his team for helping us out with a stuck drawer and a blocked connection between our water tanks. Ryan and his team never fail to deliver with great service. Once again txs Mick, Ryan and all your team for your service. Will be definately going back to see him if we ever have another drama or service !!!!

- Peggy & Rob

30 October, 2019