Testimonials

Martin

For Kate, Virginia and Charlie,

What a wonderful job your team has done for us, it has been very much appreciated. We had struggled with trying to find a suitable van to use while our house is rebuilt until we decided to return to our home town of Newcastle and look there. Let me tell you there are quite a few caravan shysters in Queensland from our recent experience. The Coromal is perfect for our needs and it has been beautifully prepared and the little extras were much appreciated.

It's been a pleasure to do business with you and who knows,  we just might take to this caravanning thing and come back later for an upgrade and in the meantime we'll let anybody looking for a van know where to go.

Bruce and Janette Schofield

Hi Team Parravans, 

We decided to buy a new caravan on the 25 February 2022, so the first Van sales yard was Parravans Newcastle and had a great chat with Gary and he steered us to a Great Aussie Xplora Aluminium Series 206 Fully Off-Road and we immediately loved it. So we put a deposit on it, then had to wait about 6 weeks for our house Settlement. We were booked in for handover ,and Ryan certainly new his role 

And explained everything in detail without any confusion by us.

During the waiting period I visited Parravans to ask questions and measure things , Met Kate who was full of important information about everything buying a van. Brendan was full of knowledge about the van also, which overall made the process of buying a van a very exciting time in this stage of our lives.

Cheers and Thanks to a very Professional Team.

GA 19.6 Gravity

Yesterday we picked up our GA 19.6 Gravity, and we couldn't be happier with the finished product. Its been a long wait, and in that time we also had a change of dealership to Parravans Heatherbrae. A special thanks to Kate for all her help through the process leading up to yesterday, and to Brendan for his time and patience through our induction, we are truly grateful.

Julie and Andrew

The sales assistant was lovely held the van and showed me the van she was very helpful.  

Ryan with the hand over was excellent he knows his stiff answered all questions and spent time with us very helpful and friendly.  Couldn't fault a thing in buying and the handover.

Williams-Hoey Family

Congratulations to the Williams-Hoey Family on their brand new Retreat Fraser 199R, this wonderful couple will be enjoying the great Australian dream by travelling around this great country in their new home !

A big thank you to you for all your assistance leading up to delivery and then again on delivery day including the professional walkaround and hitching up of the caravan with Brendan. We would happily recommend Parravans to others.

Peter and Maxine

Everyone was great and very helpful. We have not had the chance to go anywhere just yet. It was the first time I have towed a caravan and it handled good. Thanks to everyone at Parravans. I felt bad that I did not thank everyone before we drove away with our new caravan. 10 out of 10. Thanks again to everyone from Peter and Maxine.

Jodie & Jason Summerville

Thanks for the professional service throughout the purchase process and the handover. We look forward to our continued support & service throughout the years.

The Minett Family

We are currently in Augathella, outback Qld and heading to the Boulia Camel Races, then onto Karumba in the gulf. It is nearly 3 years since taking delivery of our 2018 Retreat Fraser 210C and we still love the comfort and set up of our van complimented with having the flexibility to free camp. We are so happy with the Fraser we are looking forward to upgrading again to another Retreat Fraser 210C next year. The Minett family,

From Anne and Geoff Gidley

Thank you Parravans staff for a seamless purchase and handover of our new Eternity caravan.
From the sales staff to the handover by Ryan we were very pleased with the process. Ryan was very knowledgeable and helpful with explanations and tips for use in the van.
We are confident that any issues or advice needed will be given by the wonderful staff at Parravans. We have joined the Facebook group and look forward to sharing other people's experiences and advice.
We are very happy and excited.
Once again thank you all.

Thanks Ryan!

We absolutely love our Monument. The purchase and handover of our van was exceptional at Parravans, Heatherbrae Newcastle. The staff were very helpful and polite. The guy (Ryan I think his name was) that showed us how to use the van was fantastic, he answered all our questions and was very helpful.
We have not used our van yet but we are going out to Keepit Dam on the weekend to give it a try.
Thank you all for your friendly faces and for all the help in choosing our van.
We will be recommending you to all our friends.

The Pallister Family

What can we say... Our experience buying a van from you was wonderful. Jen, Brendan, Mike and the rest of the team (sorry I can't remember all your names), you were all amazing. From turning up to look at buying a new van, to taking possession of our van, nothing was a problem. Any questions we had were answered and dealt with, if not immediately, within a short time. Cannot fault the way we were treated.

The Haines Family

The Haines Family collected their brand New Eternity Monument 20'6ft and are on their way to Swansea Caravan park, enjoying those long weekends and adventures.

OUR NEW ETERNITY MONUMENT CARAVAN

The Horadam family made the decision today to purchase a brand new Eternity! What an exciting time ahead - congratulations and see you next year for pick up!

GREAT TIME AWAY IN OUR ETERNTIY CARAVAN

We have been away for a week tomorrow up too Lightning Ridge via the Pilliga and some dirt roads some of those roads were better than the tar so called highways.

The HARRIS family

The HARRIS family enjoying a champagne in their new Retreat Fraser 186R !!!

OUR NEW ETERNITY MONUMENT

I was very happy with purchase as we searched high and low for the right van but nothing took our fancy till we saw the monument. It is everything we could ask for and had so many compliments, 

the sales side couldn't be faulted very professional and couldn't do enough for us when we came to pick the van up, was the first time I have ever been thoroughly run through van before the sale - it was very refreshing will be highly recommending you thanks again for everything. 

The Richardson's

Marc Oostdijk

We are very happy with our prices and service from Parravans Newcastle. The whole process so far has been very pleasant and the experience confirmed that we made the right choice to do business with a reputable dealer.

We have the feeling that Parravans does not just see business as a transaction but aims to build a relationship. One that you come back for. 

Nearly 2 months in and we are absolutely loving our new Fraser 26ft rig.

The Parravans team were awesome! This amazing journey started from day 1 with Michael and Mike. Their help and knowledge is second to none. Jen and Kate kept us up to date and assured during the whole build process.Right through to handover with Ryan. A true credit to Parravans. Bloody Legend. Jackie made sure our new home away from hoe was sparkling and we are so grateful for her hardwork. We love adventures and making memories with our 4 little lads.



Thank you again

Bo, Kris & the 4 little Newell lads 

A huge thanks!

"A huge thank you and thumbs up to Kate, Ryan, Jamie and the team of Parravans in Heatherbrea Newcastle. It is always a pleasure to catch up with these guys everytime we call in for a service.

We are so pleased with the quality of service work they provide on our van and the customer service.

12 months ago today we became a Retreat caravan owner and we are so happy we made that decesion"

- Mark Minett

15 November, 2019

Very Satisfied with Rating 10/10

We are more than happy to say that we were very satisfied with all our dealings with your each member of your company. We would give you a rating of 10/10. Thank you.

Tom and GIlda Hojer

13th May 2020

Great Service!

Ryan, you are fantastic! Great service, and he knows his stuff.

We are loving our new Eternity!

Many thanks to all that served us!

Andrew Taylor

6th May, 2020.

Our First Trip Away

The Candlish Family

Over The Moon!

We are over the moon with our new Retreat Caravan so a big thanks to all the staff at parravans Newcastle. We really appreciate Jen with all her assistance during the past few months and the handover with Ryan last Friday was great.  Full of info and tips. 

We will stay in touch and will call in again to purchase some more accessories down the track and we will join the retreat Facebook group. 

Kind regards, Brett and Jenny Woodman.

Thanks Ryan. He certainly knows his vans!

I am a member of Retreat Caravans Family group on FB, it is a place where members can share everything caravans. The site often has caravan owners needing answers. I cannot give enough credit to Ryan Blume of PARRAVANS NEWCASTLE for his dedication to assist people & fixing problems. I'm sure this is in his nature to help. I don't know him personally, but he certainly knows his vans.

Carolyn Sutherland

10th February, 2020.

Love It!

We have just had our first weekend away with our Eternity Monument and absolutely love it. Thank you to all the staff at Parravans Newcastle.

- Michelle Pryse-Jones

15 September 2019.

Fantastic staff!

The after sales service on our new Eternity has been great. From the first moment when the fridge wiring had to be fixed, we have been back in twice for a 1,500 klms service and some minor adjustments after our latest 3,500klms trip. Ryan has been amazing in his knowledge, advice and ability to make the necessary adjustments in a short space of time. The caravan is therefore a dream to tow, fun to live in and always knowing if anything does need fixing there are people with the knowledge to do so.

We just wanted to say a huge thank you to you and your team for assisting us last week with delivery of our Fraser 219B and for attending to the minor warranty issues on Friday for us. Much appreciated that you guys went out of your way to assist us straight away, without having to return at a later date for the warranty work, saving us an 8-hour round trip.

Your handover at delivery was excellent and informative and we are relatively comfortable in using most of the things we need for now :-)

Hastle Free

Dear Business Owner/Director,

We are writing this email to say thank you to Retreat Newcastle, but particularly Ryan Blume, Service Dept.

Recently travelling to Shepparton, we called into Retreat Newcastle as our fridge wasn't working.

Ryan had a quick look, diagnosed problem and rang Dometic and Repairer in Shepparton so part can be delivered on time.

Thank you for going out of your way… You have been fantastic, thanks Ryan.

David Walker

A Big Thank you!

Just had our first service at Parravans. A big thank you to Ryan for all his help, goes above and beyond. A great asset to the company. Love our new Fraser. Five star rating.

Absolutely Stoked!

Thanks Team, especailly Ryan, Kate and Jen. We are absolutely stoked in our new Van, second trip so far and everything was awesome. Cheers to many more to come.

- Nat Larosa

16 September 2019

Thank You!

Thank you to everyone at Parravans who looked after us purchasing our new Eternity Caravan. Such an amazing place full of good people who want to look after you, and do the right thing by you. We love our caravan; it's spacious, it's built with quality, and is the best investment we have made.

- Karen Bosworth

16 September, 2019

Massive thanks!

"Massive thanks to Ryan, had a drama with our hot water system spoke to Ryan and within minutes he had it all sorted and running perfectly, his service and communication is outstanding going way above and beyond to get our problme fixed straight away. 

Will be definately going back to see him if we ever have another drama or service !!!!

- Ty Cameron

16 November, 2019

Thanks!

"Txs to Mick and his team for helping us out with a stuck drawer and a blocked connection between our water tanks. Ryan and his team never fail to deliver with great service. Once again txs Mick, Ryan and all your team for your service. Will be definately going back to see him if we ever have another drama or service !!!!

- Peggy & Rob

30 October, 2019